Faqs

How quickly can I get a Premiere Shower supplied and fitted by you?

We offer a 7-day turnaround service to supply and install shower doors and acrylic liners in our standard sizes. Our range of standard-size shower trays and easy clean wastes are available ex-stock, however, must be installed by a registered plumbing contractor. We can arrange a plumber for you if you wish.

Do you have a warranty, how long is it for and what does it cover?

Premiere Showers offers an industry exclusive 10-year guarantee from the date of installation which covers both the product and the installation when installed by our team of installers or approved contract installers.

Is Premiere Showers committed to safety?

Yes, safety is our top priority. We are proud members of Site Safe, holding a prequalification with all of our staff being trained to appropriate standards to ensure a safe working environment. We also offer public liability insurance to the sum of $10,000,000 for your peace of mind.

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Why should I buy my shower from Premiere Showers when I can buy it cheaper elsewhere?

We have spent many years refining best practice techniques to ensure our showers are manufactured to the highest standards and in compliance with industry standards. We supply and install our showers – we are so sure of our workmanship that all our showers come with a 10-year guarantee, both on the product and the installation! Our friendly team provide a personalised service, including any aftercare service. And should you need them, replacement parts are readily available.

Can I install the shower myself or get somebody else to install it for me?

Yes, you can install it yourself, however the guarantee will not apply to that installation. We recommend that your shower be installed by our experienced qualified shower installers.

Do you make the showers yourselves or are they imported?

All materials and components for manufacture are sourced from New Zealand suppliers where possible and assembled by our team in our factory located at 19 Portside Drive, Mt Maunganui. Materials that are sourced from overseas are according to Premiere Showers specifications with procedures to ensure quality standards and specifications are adhered to.

What are my financing options?

We understand that upgrading or installing a new bathroom can be a significant investment. That’s why we are proud to offer MTF Finance as an option to our customers. With MTF Finance, you can enjoy your new bathroom products now and pay over time.

How do I keep my shower clean and how do I keep the glass looking good?

Keeping your shower clean comes down to good old elbow grease. Squeegee down your glass and acrylic liner or towel dry regularly helps to keep soapy residue build up to a minimum. Ask us about our glass treatment options which can be applied directly to the glass to help preserve the appearance of your glass.

Can the glass break? If it does, why? How do I get it replaced?

All glass used for showers is Toughened Safety glass in compliance with the Building Code. This however does not guarantee that the glass will not break. It is a very rare occurrence and when toughened glass does break there is seldom an obvious reason. If your glass does break, we suggest that you contact us as we can source and install replacement glass.

Can I fit a shower dome on your showers?

Yes, shower domes can be fitted on all sizes and shapes of our showers. Shower domes are installed after the shower is installed on site.

Why don’t you seal inside your showers?

Silicones and sealers are not used on the inside of shower units because the aluminium extrusions and framework are designed with cavities which allow water, should it get into the frames, to exit internally and drain away down the waste. Councils and building authorities are generally also of the opinion that silicone internally can lead to mould forming.

I’m not sure what shower fits best! There are so many options, how do I decide?

Selecting the perfect shower for your bathroom or ensuite requires careful consideration of your personal preferences and the space’s design. To help you make an informed decision, we invite you to explore our diverse range of showers and sizes available in our showroom at 19 Portside Drive, Mt Maunganui, which is open from 8 am to 4 pm, Monday through Friday. Should you need further assistance, our friendly team members are always ready to help. Simply give us a call at 07 575-0773.

Do you supply tiled showers?

Tiled showers are becoming more and more popular, however, we do not produce them – we stick to what we know and do best. We supply and install custom-made shower screens which are fitted on top of tiled floors and/or against tiled walls. Ask us about our framed and frameless glass options which are made to measure, to meet your requirements and budget.

How high are your showers?

Our standard full package (tray, liner and door) is at a finished height of 1990mm from the floor level. We also offer an over-height option at a finished height of 2060mm from the floor level. Our Shower screens for on tiles are custom-made – with options extending from wall to wall and floor to ceiling.

What parts of New Zealand do you supply to?

We supply our products nationwide, and have an extensive network of installers throughout the North Island.

How much are your showers?

Premiere Showers has a very comprehensive range of showers at very competitive prices. Contact us for an obligation-free quote.

Where can I buy your showers from?

Premiere Showers is a privately owned independent manufacturer which was established more than 20 years ago in Mt Maunganui. Visit our showroom of give us a call to discuss your project.

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